Privacy Policy

Who we are

PWM Training (UK) Limited is the controller of personal data collected through this website.

Registered office: 207 Rockingham Road, Kettering, Northamptonshire, NN16 9JA
Company number: 08259505
Website: https://www.pwmtraining.co.uk
Email: enquiries@pwmtraining.co.uk
Phone: 01536 540064

What personal data we collect

We may collect and process the following personal data through this website:

  • your name

  • your email address

  • your phone number, where provided

  • the contents of any message you send through our contact form

  • technical information such as IP address, browser type, device information and pages visited

  • information collected through cookies and similar technologies, where applicable

How we collect your personal data

We collect personal data when:

  • you complete and submit a contact form on our website

  • you contact us by email or phone

  • you browse our website

  • you accept or manage cookies through our cookie settings, where applicable

Why we use your personal data

We use your personal data to:

  • respond to enquiries

  • provide information about our services

  • manage and improve our website

  • monitor website performance and security

  • keep records of communications

  • comply with legal and regulatory obligations

Our lawful bases for processing

Under UK data protection law, we rely on one or more of the following lawful bases:

  • Legitimate interests, where we need to respond to enquiries, manage our services, maintain website security, and improve the website

  • Consent, where this is required, such as for non-essential cookies or similar technologies

  • Legal obligation, where we must keep or disclose information to comply with the law

Contact forms

If you contact us using a website form, we collect the information you enter so that we can respond to your enquiry.

Form submissions may also be stored securely within the website administration area for record-keeping and follow-up purposes.

Email delivery

Website form submissions are sent to PWM Training by email. To support reliable delivery, form notifications may be transmitted through authorised third-party email infrastructure linked to our Microsoft 365 environment.

Cookies and similar technologies

Our website may use cookies and similar technologies to help the site function, remember preferences, improve performance, and understand how visitors use the website. Where required, you will be given the option to accept, reject, or manage non-essential cookies through our cookie controls.

For more detailed information, please also see our Cookie Policy.

Analytics

We may use website analytics tools to understand how visitors use our website and to improve the content, structure and performance of the site. These tools may collect information such as pages viewed, time spent on the site, approximate location, device type and referral source.

Who we share your personal data with

We may share personal data with trusted third parties where necessary to run our website and services, such as:

  • website hosting providers

  • website maintenance or technical support providers

  • email service and Microsoft 365 infrastructure providers

  • analytics or cookie tools, where used

  • professional advisers, regulators, or authorities where required by law

We do not sell your personal data.

International transfers

Some of our suppliers or service providers may process data outside the United Kingdom. Where that happens, we will take appropriate steps to ensure personal data is protected in line with applicable data protection law.

How long we keep your personal data

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining records, meeting legal obligations, and resolving disputes.

As a general guide:

  • contact form enquiries may be kept for up to 24 months

  • technical logs may be retained for a shorter period where used for security and site administration

  • cookie data retention depends on the specific cookie or tool used

Your rights

Under UK data protection law, you may have the right to:

  • be informed about how your personal data is used

  • request access to your personal data

  • request correction of inaccurate personal data

  • request erasure of your personal data in certain circumstances

  • request restriction of processing in certain circumstances

  • object to processing in certain circumstances

  • request transfer of your personal data in certain circumstances

  • withdraw consent where processing relies on consent

To exercise any of these rights, please contact us at enquiries@pwmtraining.co.uk.

Complaints

If you have concerns about how we use your personal data, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Third-party websites

This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies separately.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Last updated: 16th April 2026

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