Helping your organisation get more value from Microsoft 365 and Copilot through practical Digital Adoption, consultancy, customised training and ongoing support.
PWM Training are experts at increasing productivity and efficiency across your team through Microsoft 365 technology. From advising on change management techniques to bespoke training, we provide the skills you need to work smarter – not harder.
We specialise in helping your team improve collaboration and enhance productivity through the use of Microsoft 365 applications.
The majority of employees who use Microsoft 365 are using less than 15% of its functionality and may be missing out significantly: a Forrester study found that using it to its full capabilities can lead to an ROI of 163% over just three years.
We’ll show you how to get more out of your applications – and will be with you every step of the way. From investigating your needs and analysing your current systems, to leading a change management programme supported by training, our process aims to maximise efficiency and productivity throughout your organisation.
We begin by understanding your goals, current Microsoft 365 use, ways of working and the challenges experienced by your people. Discovery may be light-touch for a focused request or a deeper assessment involving stakeholder conversations, current-state analysis and adoption insight.
We turn what we learn into a practical approach. This may include recommendations, user journeys, a prioritised roadmap, a learning plan or a combination of services shaped around your budget, timescales and priorities.
We provide the agreed consultancy, customised training, Copilot learning, workshops, resources and implementation support. Delivery is grounded in real-life roles and tasks rather than generic content.
We help new ways of working become part of everyday work through methods such as Digital Adoption Support, Digital Champion network support, ‘Evergreen’ updates, Helpdesk services, the LearnHub learning resource and ongoing reinforcement.
The language of Digital Adoption helps describe what PWM has been focused on since our inception: helping people understand technology, use it well and make better ways of working stick.
We’ve helped organisations across the public, private, and third sectors learn to work smarter and reduce staff turnover.
